Terms & Conditions

By using the 3DMemoria website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Custom Product Policy

All products sold on 3DMemoria.com are custom-made based on the image and information you provide.
Please ensure that all submitted content (photos, text, etc.) is accurate and owned or legally licensed by you.

Once production begins, your order cannot be modified, canceled, or refunded unless it meets the criteria listed in our Return & Refund Policy.

2. Order Processing and Delivery

Production time for customized products is typically 2 to 4 business days after photo confirmation.
Shipping time varies based on the shipping method selected at checkout.
While we do our best to meet estimated timelines, we are not responsible for delays caused by shipping carriers, customs, or force majeure events.

You are responsible for providing a correct and complete shipping address at checkout. We are not liable for lost packages due to incorrect addresses.

3. Intellectual Property

All content on this website, including but not limited to product images, designs, text, logos, and graphics, is the intellectual property of 3DMemoria and may not be copied, reproduced, or used without written permission.

By submitting a photo or custom request, you confirm that you own the rights to that content and grant us the non-exclusive right to use it solely for production purposes.

4. Pricing and Payment

All prices are listed in US dollars (USD) unless otherwise stated.
We reserve the right to change pricing, shipping rates, and promotions at any time without prior notice.
Payment is securely processed via third-party providers (e.g., PayPal, Stripe). We do not store your payment details on our servers.

5. Limitation of Liability

To the fullest extent permitted by law, 3DMemoria shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our total liability in any circumstance is limited to the purchase price paid for the product.

6. Privacy Policy

Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

7. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site after such changes constitutes acceptance of the new terms.

8. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@3dmemoria.com