Privacy Policy

At 3DMemoria, we respect and protect your personal privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of personal information:

• Name, email address, phone number, and shipping address

• Payment and billing information (processed securely via third-party payment gateways)

• Photos or text submitted for customization purposes

• Browser data such as IP address, device type, and browsing activity (via cookies and analytics)

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders

• Provide customer service and order updates

• Produce personalized products according to your specifications

• Improve our website performance and customer experience

• Send promotional communications (only with your consent)

3. Use of Uploaded Photos

All photos and text you upload are used strictly for product customization.

• We do not sell, share, or publish your uploaded images

• Files are stored securely and deleted from our system after order completion

• We do not use customer images for marketing without your explicit permission

4. Data Security

We take data security seriously and implement various safeguards, including:

• SSL encryption for all transactions and data transfers

• Secure, PCI-compliant payment gateways such as PayPal and Stripe

• Restricted access to sensitive data within our organization

• Regular monitoring and security updates

5. Cookies and Tracking

We use cookies and analytics tools to:

• Improve site functionality and user experience

• Track visitor behavior for internal analytics

• Manage cart sessions and ensure proper checkout function

You can manage or disable cookies through your browser settings.

6. Marketing Communications

If you opt in to receive updates from us, we may send occasional emails about promotions, new products, or order updates. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors.

8. International Use

By using our website, you agree that your information may be processed and stored in countries where we or our service providers operate, including but not limited to the United States.

9. Contact Us

If you have any questions about this Privacy Policy or wish to request access to, correction, or deletion of your personal data, please contact us at:

Email: support@3dmemoria.com